FAQ
How does the 3 in cart = the cheapest one free offer work?
Add 3 canvases to your cart (regardless of design or size) — the cheapest of the 3 is automatically set to €0. Nothing to do, no promo code needed. The discount appears directly in your cart.
You can mix freely: 3 different designs, 3 different sizes, or 3 of the same canvas — the offer applies in all cases.
Canvas only or canvas with frame — what's the difference?
Canvas only: delivered rolled up in a protective tube. You can frame it yourself in a standard frame (30x40, 40x60 or 50x70cm) or have it mounted by a framer.
Canvas with frame: delivered with a kit of natural wood bars (3cm thick) to easily assemble at home in 5 minutes. Ready to hang, nothing else to buy.
Is the result true to the photos?
Yes — and our customers often say it's even better in real life. The linen & cotton canvas gives a natural texture that screens can't reproduce. Check out our 2500+ reviews with photos to see the real result at our customers' homes.
What is the quality of the canvas?
Premium 380 g/m² canvas in natural cotton & linen, no polyester. High-definition printing with UV pigment inks: true and long-lasting colors for 80+ years. Each piece is checked before shipping.
What are the production and delivery times?
Each canvas is printed to order within 4 to 7 business days, then shipped with tracking:
- France: 2–3 business days
- Europe / United Kingdom: 3–5 business days
- USA & Canada: 5–12 business days
- Rest of the world: 5–12 business days
Indicative times, may be extended during peak season.
I want to give a canvas as a gift — how do I do it?
Enter the recipient's address as the delivery address when placing your order. The package contains no invoice or mention of price — your surprise is protected.
How do I care for my canvas?
Avoid prolonged direct sunlight and humidity. Dust with a soft, dry cloth. Do not use chemicals or cleaners.
I want to modify or cancel my order
Write to us via the Contact us page as soon as possible. If production hasn't started yet, we will adjust or cancel your order free of charge.
What is your return policy?
You have 30 days after receipt to change your mind. In case of damage during transport, send us photos of the package and product — we will find a solution quickly.
How can I contact you?
Via the Contact us page. Response within 24–48 business hours.