Frequently Asked Questions
Do you provide tracking information?
Yes, all our deliveries have online tracking.
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I placed my order but did not receive a confirmation email, what is happening?
Sometimes this email ends up in the spam folder. You just need to open the Spam/Junk Mail tab in your inbox to find it. Otherwise, feel free to contact our customer service at info@ giuliaschiaparelli.com
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What material are your products made of?
All our canvases are made of linen and cotton.
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Another question?
For any information request, feel free to contact us by email at the following address info@ giuliaschiaparelli.com
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As a reminder, all our canvases are standardized sizes. If you have not opted for our wooden frame kit, you can find suitable frames very easily in any furniture and decoration store.
You are also free to frame them in your own frames or to make your own wooden frame.
Our team is ready to assist you with any additional information.
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