FAQ
Products & finishes
One finish only: a premium canvas made of natural cotton & linen, without polyester.
The high-definition print offers precise color rendering, beautiful depth, and excellent durability over time.
The frame kit is a set of wooden bars that can be easily assembled at home: a practical, aesthetic, and more responsible solution.
Sizes, framing & installation
The canvas is designed to be either framed in traditional frames (30x40cm/40x60cm/50x70cm), or in its version with stretcher bars, mounted on a 3cm wooden frame.
Order modification
Please go to the Contact us page. If production has not started, we will do what is necessary to adjust your order.
Production & delivery
Production: 4 to 7 business days (printed to order), then worldwide shipping.
- France: 2–3 business days
- Europe / United Kingdom: 3–5 business days
- USA & Canada: 5–12 business days
- Rest of the world: 5–12 business days
Estimated timeframes, which may be extended during peak season or holidays.
Returns & Customer Service
Contact us within 30 days of delivery. In case of damage, send photos of the package and product so that we can find a solution quickly.
Material & packaging
Canvases in cotton & linen, frames in natural wood, printed on demand to limit overstock.
Each order is prepared with careful packaging to protect your artwork during transport.
Care
Avoid direct sunlight and humidity. Dust the canvas dry with a soft cloth. Do not use cleaning products or chemical cleaners.
Gifts
Direct shipping to the recipient is possible. Please enter the recipient's address as the delivery address when placing your order.
Contact
Response within 24–48 business hours via the Contact us page.