Privacy policy
PRIVACY STATEMENT
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GDPR
The personal data (address and order details) of customers will be transmitted to the partners responsible for product delivery. In order to offer personalized offers, your personal information will be used anonymously. We use tracking systems such as Google Analytics, Hotjar, and Facebook Pixel to improve your customer experience and have accurate statistics.
We jointly ensure the management and protection of your personal data.
Why do we use your personal data?
Among other purposes, we will use your data (obtained online or physically) to manage your registration as a user, manage the purchase of products, respond to your questions, as well as for sending personalized communications, if you wish.
In general, these will be the following:
> Your identification data (for example, your first name, last name, the language and country from which you interact with us, contact details, etc.);
> Economic and payment information (for example, your payment or card
details, information about your purchases, your orders, your returns, etc.);
> Connection, geolocation, and browsing data (if you interact with us from
your mobile phone, for example);
> Commercial information (for example, if you are subscribed to our newsletter),
What is the basis for processing your personal data?
We are authorized to process your data for various reasons. They are necessary to execute the contract you entered into with us when registering and making a purchase or to respond to your questions. Finally, the consent given to send you our newsletter.
With whom do we share your data?
We use suppliers, including technical service providers, who may process your personal data on our behalf.
Your rights.
You have the right to access, rectify, and delete your personal data. In some cases, you also have other rights, for example, the right to object to the processing of your data.
If you have any questions regarding this policy or our use of your personal data more generally, we invite you to contact us at the following email address: info@giuliaschiaparelli.com
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ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, your address and your email address.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which allows us to get more details about the browser and operating system you are using.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
ARTICLE 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to our collecting your information and using it for that specific reason only.
If we ask you to provide your personal information for a different reason, for example for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to refuse.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you can notify us by contacting us at info@giuliaschiaparelli.com
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our General Terms and Conditions of Sale and Use.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is kept on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). The information relating to your purchase transaction is kept only as long as necessary to complete your order. Once your order is completed, the information relating to the purchase transaction is deleted.
All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express, and Discover.
The requirements of the PCI-DSS standard help ensure the secure handling of credit card data by our store and its service providers.
For more information, please see Shopify's Terms of Use here or the Privacy Policy here.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent that necessary in order to be able to provide the services they offer us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.
It should be noted that some providers may be located or have facilities located in a jurisdiction different from yours or ours. Therefore, if you choose to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction where its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction may be disclosed under United States legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third party's website or application, you are no longer governed by this Privacy Policy nor by the General Terms and Conditions of Sale and Use of our website.
Links
You may be required to leave our website by clicking on certain links present on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256-type encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally recognized industry standards.
COOKIES
Here is a list of cookies that we use. We have listed them here so that you can choose whether you want to allow them or not.
_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data held, expires at midnight (visitor's local time) the next day. Counts the number of visits to a store by a unique customer.
cart, unique identifier, persists for 2 weeks, stores information related to your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to determine if the current visitor has access.
ARTICLE 7 – AGE OF CONSENT
By using this site, you declare that you are at least the age of majority in your State or province of residence, and that you have given us your consent to allow any minor in your care to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the contents of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if applicable.
If our store is acquired by or merges with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply want more information, contact our Privacy Standards Officer at info@giuliaschiaparelli.com
[Re: Privacy Standards Officer]
Marketing text and notifications (if applicable): By entering your phone number at checkout and initiating a purchase, subscribing via our subscription or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. Marketing text messages will not exceed X per month. You may unsubscribe from any other text message by clicking the unsubscribe link. Sending text messages or using automations requires you to transmit the phone numbers or names of recipients to our importer. We store and use this data to show you campaign analytics and results, including message delivery status, sending status, and in some cases, whether the purchase resulted in a sale. If you decide to use our link shortener in text messages, we will collect information to know whether the link was clicked or not and use it to display results in your analytics. Any other third-party service you may decide to use outside the scope of smsbump.com (third-party link shortener, GA tracking, etc.) you will be referred to their specific third-party policies which you must accept. When sending the text messages, we will transmit the data to our text message operator to perform the delivery. The information is only shared with our operator at the time a marketing campaign is initiated. If your recipients no longer wish to receive messages, they must reply to the message with STOP or contact us at the email address below so that we can successfully unsubscribe them.