Privacy Policy

PRIVACY STATEMENT

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GDPR

The personal data (address and order details) of customers will be transmitted to partners responsible for product delivery. To offer personalized offers, your personal information will be used anonymously. We use tracking systems such as Google Analytics, Hotjar, and Facebook Pixel to improve your customer experience and to have accurate statistics. 
We jointly ensure the management and protection of your personal data.

Why do we use your personal data?

Among other purposes, we will use your data (obtained online or physically) to manage your registration as a user, manage the purchase of products, respond to your inquiries, as well as to send personalized communications, if you wish.

In general, these will be the following:

> Your identification data (for example, your first name, last name, the language, and the country from which you interact with us, contact details, etc.);

> Economic and payment information (for example, your payment or card data 
payment information, your purchases, your orders, your returns, etc.);

> Connection, geolocation, and navigation data (if you interact with us from 
your mobile phone, for example);

> Commercial information (for example, if you are subscribed to our newsletter),

What is the basis for processing your personal data?

We are competent to process your data for various reasons. They are necessary to execute the contract you have entered with us when registering and making a purchase or to respond to your inquiries. Finally, the consent given to send you our newsletter.

With whom do we share your data?

We use suppliers, including technical service providers, who may process your personal data on our behalf.

Your rights.

You have the right to access, rectify, and delete your personal data. In some cases, you also have other rights, for example, the right to object to the processing of your data.

If you have any questions regarding this policy or our use of your personal data more broadly, we invite you to contact us via the following email address: info@giuliaschiaparelli.com

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ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase in our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address, and email address.

When you browse our store, we also automatically receive the Internet protocol address (IP address) of your computer, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we assume that you consent to our collecting your information and using it for that specific reason only.

If we ask you to provide your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@giuliaschiaparelli.com

ARTICLE 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

ARTICLE 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After your transaction is complete, your purchase transaction information is deleted.

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of the joint effort of companies such as Visa, MasterCard, American Express, and Discover.

The PCI-DSS requirements help ensure the secure handling of credit card data by our store and its service providers.

For more information, please refer to Shopify's Terms of Use here or the Privacy Policy here.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

For these providers, we recommend that you read their privacy policies carefully so you can understand how they will handle your personal information.

Keep in mind that certain providers may be located in or have facilities located in a different jurisdiction than either you or us. So if you choose to proceed with a transaction that involves the services of a third-party provider, then your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links

You may be directed away from our website by clicking on certain links on our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

ARTICLE 6 – SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, it will be encrypted through the use of the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally recognized industry standards.

COOKIES

Here is a list of cookies we use. We have listed them here so that you have the option to choose whether you want to allow them or not.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal statistics tracking system to record the number of visits.

_shopify_uniq, no data held, expires at midnight (depending on the visitor's location) the next day. Counts the number of visits to a store by a unique customer.

cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.

ARTICLE 7 – AGE OF CONSENT

By using this site, you declare that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any minor dependents to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so you know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired by or merges with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@giuliaschiaparelli.com

[Re: Privacy Compliance Officer]

Marketing Text and Notifications (if applicable): By entering your phone number at checkout and initiating a purchase, subscribing via our subscription or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and marketing SMS offers. Marketing text messages will not exceed X per month. You can unsubscribe from any other text message by clicking the unsubscribe link. Sending text messages or using automations requires you to transmit the phone numbers or names of recipients to our importer. We store and use this data to show you campaign analytics and results, including message delivery status, sending status, and in some cases, whether the purchase resulted in a sale. If you decide to use our link shortener in text messages, we will collect information to know if the link was clicked or not and use it to display results in your analytics. Any other third-party service you may decide to use outside the scope of smsbump.com (third-party link shortener, GA tracking, etc.) you will be referred to their specific third-party policies which you must accept. When sending text messages, we will transmit the data to our text message operator to perform their delivery. Information is only shared with our operator at the time of initializing a marketing campaign. If your recipients no longer wish to receive messages, they should reply to the message with STOP or contact us at the email address below so that we can successfully unsubscribe them.