Privacy Policy
PRIVACY STATEMENT
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GDPR
Customers' personal data (address and order details) will be transmitted to partners responsible for product delivery. In order to offer personalized offers, your personal information will be used anonymously. We use tracking systems such as Google Analytics, Hotjar, and Facebook Pixel to improve your customer experience and to have accurate statistics.
We jointly ensure the management and protection of your personal data.
Why do we use your personal data?
Among other purposes, we will use your data (obtained online or physically) to manage your registration as a user, manage the purchase of products, respond to your questions, as well as to send personalized communications, if you wish.
In general, these will be the following:
> Your identification data (for example, your first name, last name, the language and country from which you interact with us, contact details, etc.);
> Economic and payment information (for example, your payment or card data
payment information, your purchases, orders, returns, etc.);
> Connection, geolocation, and browsing data (if you interact with us from
your mobile phone, for example);
> Commercial information (for example, if you are subscribed to our newsletter),
What is the basis for processing your personal data?
We are authorized to process your data for various reasons. They are necessary to execute the contract you entered into with us when you registered and made a purchase or to answer your questions. Finally, the consent given to send you our newsletter.
With whom do we share your data?
We use suppliers, including technical service providers, who may process your personal data on our behalf.
Your rights.
You have the right to access, rectify, and delete your personal data. In some cases, you also have other rights, for example the right to object to the processing of your data.
If you have any questions regarding this policy or our use of your personal data more generally, we invite you to contact us via the following email address: info@giuliaschiaparelli.com
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ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s Internet protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
ARTICLE 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to our collecting your information and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your explicit consent, or provide you with an opportunity to refuse.
How can I withdraw my consent?
If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us at info@giuliaschiaparelli.com
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our General Terms and Conditions of Sale and Use.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored through Shopify’s data storage system and databases, and through the general Shopify application. Your data is kept on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). The information related to your purchase transaction is kept only as long as necessary to complete your order. Once your order is completed, the purchase transaction information is deleted.
All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of a joint effort by companies such as Visa, MasterCard, American Express, and Discover.
The requirements of the PCI-DSS standard ensure the secure handling of credit card data by our store and its service providers.
For more information, please refer to Shopify’s Terms of Service here or the Privacy Policy here.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.
It should be noted that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you choose to proceed with a transaction that involves the services of a third-party provider, your information may then be subject to the laws of the jurisdiction in which that provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction may be disclosed under United States legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the General Terms and Conditions of Sale and Use of our website.
Links
You may be required to leave our website by clicking on certain links present on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted through the use of SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry-recognized standards.
COOKIES
Here is a list of cookies we use. We have listed them here so you can choose whether you want to allow them or not.
_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, persists for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires at midnight (visitor’s local time) the next day. Counts the number of visits to a store by a unique customer.
cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
ARTICLE 7 – AGE OF CONSENT
By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired by or merges with another company, your information may be transferred to the new owners so we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@giuliaschiaparelli.com
[Re: Privacy Compliance Officer]
Marketing texts and notifications (if applicable): By entering your phone number at checkout and initiating a purchase, by subscribing via our subscription or a keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. Marketing text messages will not exceed X per month. You can unsubscribe from any other text message by clicking the unsubscribe link. Sending text messages or using automations requires you to provide the phone numbers or names of recipients to our importer. We store and use this data to show you campaign analytics and results, including message delivery status, sending status, and, in some cases, whether the purchase resulted in a sale. If you choose to use our link shortener in text messages, we will collect information on whether the link was clicked or not and use it to display the results in your analytics. Any other third-party service you may decide to use outside the scope of smsbump.com (third-party link shortener, GA tracking, etc.) will refer you to their specific third-party policies that you must accept. When sending text messages, we will transmit the data to our text message operator to carry out their delivery. The information is shared with our operator only at the time of initiating a marketing campaign. If your recipients no longer wish to receive messages, they must reply to the message with STOP or contact us at the email address below so we can successfully unsubscribe them.
