GENERAL TERMS OF USE
GENERAL TERMS AND CONDITIONS OF USE OF THE SITE
Article 1 - PREAMBLE
These General Terms and Conditions of Use or GTC legally govern the use of the services of the website www.giuliaschiaparelli.com (hereinafter referred to as "the site").
The provider invites users to carefully read these General Terms and Conditions of Use (hereinafter the "GTC"). Placing an Order implies acceptance of the GTC. It is the user's responsibility to consider them before making a purchase. The photographs or graphics presented on the Website are not contractual.
The user acknowledges having read and accepted them by checking the box provided for this purpose before validating their online Order.
These GTC govern the conditions of use of the website through which the provider offers for sale its Products to its consumer Customers.
They are systematically communicated to the user who requests them.
In case of subsequent modification of the GTC, the user is subject to the version in force at the time of their Order
Article 2 - ACCESS TO THE SITE
The site allows free access to the online sales service offered by the provider
The site is accessible free of charge from anywhere by any user with Internet access. All costs necessary for access to the services (computer equipment, Internet connection, etc.) are the responsibility of the user.
For maintenance or other reasons, access to the site may be interrupted or suspended by the publisher without prior notice or justification.
Article 3 - Collection, processing, and protection of data
To place an order, the site user must create an account.
On this occasion and in the general context of the commercial relationship, the collection of personal information is necessary and mandatory. The provider is required to record a certain number of mandatory personal data (including, in particular, name, first name, delivery address, etc.) necessary for the processing of the Order, payment security, and compliance with the provider's legal and regulatory obligations. They are kept for 5 years from the order.
Failure by the Client to communicate this information would result in the inability to process their Order.
These data are intended for internal use by the provider but may be transmitted to companies that contribute to the execution of the sale, including those that ensure product deliveries or handle payment processing.
Their processing is carried out in compliance with the General Data Protection Regulation 2016/975 of April 27, 2016, and in respect of privacy in accordance with law no. 78-17 of January 6 relating to data processing, files, and freedoms.
Regarding these personal data, the Client has:
- the right to access personal data concerning them;
- the right to rectification and deletion if the personal data are inaccurate, incomplete, ambiguous, outdated, or if the collection, use, communication, and storage of certain data is prohibited;
- the right to limit the processing of data, provided that this request is duly justified and does not prevent the provider from complying with its regulatory and legal obligations;
- the right to object to data processing (notably in the case of processing for commercial prospecting);
- the right to formulate post-mortem directives regarding the retention, deletion, and communication of your personal data;
- the right to withdraw consent for certain processing operations (processing carried out before the withdrawal of consent remains lawful);
- the right to lodge a complaint with the CNIL.
To exercise their rights, the Client can send a request to the provider, via postal mail or by email to the contact addresses listed on the website.
The request must mention the Client's email address, their first and last name, postal address, and must be accompanied by a copy of their identity document front and back.
A response will be sent to them within one month from the receipt of the request.
Article 4 - INTELLECTUAL PROPERTY
The brands, logos, and the contents of the site (graphic illustrations, texts, etc.) are protected by the Intellectual Property Code and by copyright.
Reproduction and copying of the site's contents by the user require prior authorization from the site. In this case, any use for commercial purposes or advertising is prohibited.
Article 5 - Liability
The provider cannot be held responsible for any temporary or permanent unavailability of its site.
Despite regular updates, the site's responsibility cannot be engaged in the event of a change in legal regulations after its publication. The same applies to the use and interpretation of the information communicated on the site.
The site declines all responsibility for any viruses that may infect the User's computer equipment following the use or access to this site.
The site cannot be held responsible in cases of force majeure or the unforeseeable and insurmountable act of a third party.
Article 6 - HYPERTEXT LINKS
The site may present hypertext links. By clicking on these, the User will thus exit the Site which does not have control over the content of the underlying Web pages and cannot be held responsible.
Article 7 - COOKIES
During visits to the site, the automatic installation of a cookie on the User's browsing software may occur.
Cookies are small files temporarily placed on the User's computer hard drive. These cookies are necessary to ensure accessibility and navigation on the site. These files do not contain personal information and cannot be used to identify a person.
The information contained in the cookies is used to improve navigation performance on the site.
By browsing the site, the user accepts cookies. Their deactivation can be done via the settings of the browsing software.
Article 8 - Publication by the User
The site allows users to publish comments.
In their publications, the member is required to respect the rules of Netiquette as well as the legal rules in force.
The site has the right to exercise prior moderation on the publications and may refuse to put them online without having to provide justification.
The user retains all of their intellectual property rights. However, any publication on the site implies the delegation of the non-exclusive and free right to the publishing company to represent, reproduce, modify, adapt, distribute, and disseminate the publication anywhere and on any medium for the duration of the intellectual property. This can be done directly or through an authorized third party. This particularly concerns the right to use the publication on the web and on mobile networks.
With each use, the publisher undertakes to mention the member's name near the publication.
The user is responsible for the content they put online and undertakes that it does not infringe on the interests of third parties. Any legal action taken by an aggrieved third party against the site due to the user must be handled by the latter.
The deletion or modification by the site of the user's content can be done at any time, for any reason, and without notice.
Article 9: - Applicable Law and Dispute Resolution
These T&Cs are subject to French law.
In case of any difficulty, the Customer Service is at your disposal to find an amicable solution.
If no solution is found directly with the Customer Service, the European Commission has set up a dispute resolution platform designed to collect any consumer complaints following an online purchase. The platform then forwards these complaints to a competent national mediator. You can access this platform by following the link: http://ec.europa.eu/consumers/odr/main
